Virtual Payroll
Training on demand
We make it easy to
find, train and pay
your very own support worker.
no agencies, no inflated fees.
just you, them and the support you both need to succeed.
What do we offer?
A new way for support workers and NDIS participants to work together, to grow their capacity to support and their independence to manage. To be in control, with the support from our team if they need it. We help both parties to work seamlessly and get the most out of both NDIS funding and life.
I am a Support Worker
(or want to become one)
how can we help?
Virtual Payroll
You (the support worker) are employed directly by the client via Support Work HQ Payroll so that you get the benefits of being an employee (think insurances, leave entitlements, super…) plus the ease of dealing directly with the person who you provide care for.
No need to set up your own business and manage all your tax and insurance. Let us do that. There are no fees, the participant pays for our payroll service from their NDIS funding.
It takes less than 10 minutes to start the sign up process and in most cases we can have you ready to go in 3 days.
Training on demand
We believe that anyone with the right attitude and a passion for helping people can learn how to be a great support worker.We don’t deliver “courses”. We arrange specific training, tailored to you, for when you need it.
Simply tell us your training needs and situation. We will work with you to find a solution.
Join our community, find more clients or start your career as a support worker.
First and foremost we are a community. Because that’s important. We know it’s often virtual in this day and age, so it’s tricky to drop In for a cuppa.. But you can drop into our closed Facebook page or send us a chat. We are always here to help where we can. We are here to share information, ideas and kindness so that we can all continue to support some of our most vulnerable.
Oh, and we are working on a cool solution to helping you connect with potential new clients.
What people are saying about the change
Matt, Student
"I can confidently say that working as a disability support worker has been amazing adventure. I have learnt valuable interpersonal skills and created some great professional relationships with my clients. This has built my resume tremendously and led to new roles I otherwise wouldn't have been considered for. This has been a great compliment to my Bachelors Degree in Psychology. The Lighthouse Teamhave been very supportive and I have no hesitations in recommending anyone to give this work a try! It has been personally very rewarding."
5/5
Lisa, Teachers Aide
"After 17 years, I took the plunge and left an ongoing role as a Primary schooll Ed support/ integration aid. I went from very consistent, predictable work in the same school for the last 10 years to consistent, predictable work with the NDIS within months but with the added bonus of having far more flexibility and autonomy. I love my new role and feel extremely valued and appreciated. My life/work balance is better than ever and knowing I make a positive contribution to the lives of my clients and assist them in achieving their goals is so rewarding. I've never been happier and I wish I'd made the leap years ago."
5/5
Marnie, Administration
"I am beyond thankful that I made the change from administration work to support work! Working with people has been such an amazing opportunity, it is a job that offers personal growth whilst being so rewarding at the same time. Never did I think I'd have a job where I could take people to the movies, mini golf, swimming, etc whilst building meaningful relationships and get paid for it! Seeing the positive change you can make in people's lives is truly something that gives purpose and meaning to a career. I wish I had of made the changes in careers sooner!"
5/5
I am an NDIS participant
(or a parent, carer, nominee, or someone else involved in helping a participant)
We are your NDIS brain so you don’t have to be. We do all the admin and numbers to make it easy for you to just get the best deal on your support workers rates and get more bang for your buck on your plan.
how can we help?
Virtual Payroll
We employ Support Workers for you, so that they get the benefits of being an employee (think insurances, leave entitlements, super…) and NDIS participants get the ease of dealing directly with the person who provides their care.
It’s like an alternative to using someone who has an “ABN” except you get the guarantee from us that all the tax,super and insurance stuff is taken care of every month with no fuss.
Save on expensive hourly rates AND you both get a more flexible working relationship.
You can bring your own worker OR search our local staff profiles to find someone – It takes less than 10 minutes to start the sign up process and in most cases we can have you ready to go in 3 days.
Training on demand
We believe that anyone with the right attitude and a passion for helping people can learn how to be a great support worker.
We don’t deliver “courses” we actually connect your support worker to a range of training options that will help them learn what you need them to know to be able to support you each day.
Tell us your training needs and situation. We will work with you to find a solution.
Find & Connect
We are working on a solution to help you find a support worker in your local area.
More on that soon. You can sign up here below to get the updates as it gets closer to being ready. For now if you need help to find a worker you can check out our current staff to see if there is someone that might work for you.
What our clients say
“Annette was able to help me explore my local network of people my son knows. It turned out that the “people we trust” activity unearthed some great support worker options. We ended up choosing our sons primary school teacher from 2 years ago who is now semi-retired. It worked perfectly for us, and for her. He loves practicing his counting in two’s whilst collecting eggs from the chickens. Real life activities that help improve his self worth and confidence. At the same time it gives us the respite we need on a Saturday morning. I would never have thought to explore people we already knew as support worker options. It worked out perfectly.”
5/5
“They provide a complete service, including various assessments and we are in total control so that’s wonderful. We feel like part of the family and everyone is so helpful. They gave me copies of everything I signed and explained it to me so I knew exactly what everything cost and how its paid from my NDIS plan. I have never had any service treat me like a normal person before, it’s lovely and such a relief.”
5/5
“I had no idea where to start. It was so overwhelming and “online” shopping for a support worker seemed so impersonal. We tried many agencies and ended up with four different workers before we found one that stayed a month. The turnover was too high. Then Annette suggested speaking to our Occupational Therapist to see if they had any students that wanted to work with us. We found the perfect candidate, she is so willing to help and is very affordable. My challenge was finding the time to manage her hours and pay her each week. So outsourcing that really frees up not only my time but my head space.”
5/5
About our founder
With her mindset stuck in “profit for purpose” mode this will be our founders 5th business venture over the past 22 years. Born into “helping people” with a brain best suited to solving challenges she could not leave this idea alone, especially after seeing what a difference support workers can make in the lives of those living with a disability. Support Work HQ was born.
